About Us

Community Network began life in Northern Ireland in 1989; when it ran a six-month project to bring people together across the sectarian divide, via the setting up of telephone befriending groups.

Using telephone conferencing technology in such an innovative way created a model of reconciliation that has since been used in areas of conflict all over the world.

Inspired by the success of the project, Community Network went on to become the UK’s only charity dedicated to using telecommunications for social benefit. We work to tackle loneliness, isolation and exclusion and their devastating effects on health and well-being. We do this by bringing people together on the phone and online to form Talking Communities.

For more than 20 years, our Social Inclusion Team has worked to improve the health and well-being of older adults, carers and disabled people, by bringing them together with other members of the community – mainly via phone-based groups.

From the first, we adopted a groundbreaking approach to funding this charitable work. We generated surpluses by providing commercial telephone services to the third sector. Our customers benefited from low charges, the option of calls that are fully managed by our highly experienced operators, and the knowledge that they helped to create real social benefits, rather than profits for owners or shareholders.

Our teleconferencing service

Since July 2013, Community Network’s Teleconferencing Service has operated by The Phone Co-op, a highly respected and ethical co-operative and social enterprise with expertise in providing telecommunication services.

To find out more about our commercial teleconferencing go to www.community-network.org, phone 020 3559 9000, or email conference.admin@thephone.coop

Please mention that Community Network has referred you to the service.

Download our Annual Review 2013-14